DeHUB Event Registrations

DeHUB offers a way for student organizations and departments to register individuals in advance or on-site for events.  There are two options for event attendance tracking- via the Events feature or via the Forms feature.  The Events feature should be used when individuals registering have access to DeHUB while the Forms feature can be used when guests may not have access to DeHUB.

Collecting Event Registration via the Events feature in DeHUB

To create an event in DeHUB and collect advanced event registration, follow the instructions in the video above.  As a reminder, this format for Event Registration will require a DeHUB login, which all DePaul students, faculty, and staff have.  You can customize Registration Options in section 7, which will allow for you to put capacities on registration totals while also allowing for guests to be added of DePaul attendees.

Collecting Event Registration via the Surveys & Forms Feature in DeHUB

Unlike the DeHUB Events feature, DeHUB Surveys & Forms can be opened to non-DePaul users and general attendees.  With this, you would create a Form that would collect information and then would export the collected information into an Excel file for check in the day of your event.  For instructions on how to make a Survey & Form public, follow the directions here.

Navigating Issues with DeHUB Check In

If you encounter challenges when checking students into an event through DeHUB, it is important to ensure only currently enrolled students are granted entry.  Students who are not enrolled should not be permitted to attend events.  If a student is denied entry but insists they are a registered student, please have them contact the Office of Student Involvement (OSI) at involvement@depaul.edu for further assistance.  To confirm enrollment status, Student Affairs staff can reference this Tableau report if a student is in front of you, can ask them to log into CampusConnect or D2L to show their enrolled student status.  Additionally, you can document and escalate issues by following the steps outlined below.

Steps to Collect ID Check-Ins if DeHUB is Not Working:

  1. Open a Notepad and record the ID number utilizing the ID card swiper in a manner similar to DeHUB event check in.  The Notepad file should look similar to the image to the right.  You will notice that the swiper automatically records this information for each student.
  2. Send the information, along with the name of the event, to ISAcademicSupport@depaul.edu.

Sample Image of Notepad Check Ins

Sample Script for Denied Entry

Below is a sample script of what to share with someone that may be denied entry to an event.  You can adapt it as needed for your specific event or experience.  As a reminder, Student Affairs staff can access the Tableau Report here to check real-time enrollment status for students.

“Hi, thank you for your interest in attending today’s event.  When we attempted to check you in, it showed that you’re not currently enrolled at DePaul, which means we’re not able to provide access to this event.  Sometimes this happens because of enrollment or system updates, so if you believe this is an error, I encourage you to connect with the Office of Student Involvement at involvement@depaul.edu.  They’ll be happy to look into your status and provide next steps.”